During AWS account setup, sometimes problems may arise when validating contact number information, such as failure to receive SMS messages or calls from the AWS. To remediate this issue, please follow the following steps to complete the vation of the account information:
Kindly check your account details again and make sure they are entered correctly:
If you are still not able to receive an SMS message or authentication call even after verifying your account information, please contact AWS Support to assist you in manually activating your account.
Select Account and billing support and enter the support information:
Type: Select Account.
Category: Select Activation.
Subject: Write your encounter briefly (e.g. Did not receive an SMS message or call for verification)
Description: Provide details of your situation.
Attachments: Attach any images which may lend greater clarify to the situation.
You can create support requests with AWS Support even if your account is not activated.